Oh thank god!!!! I, too, have been waiting and actually still have three natural keyboard pros for use on various computers. Finally I can upgrade :)

Good show! I personally own a Microsoft Natural Multimedia Keyboard (MNMK) (http://www.amazon.com/gp/product/B0000AOWVN/104-8953515-7008708?v=glance&n=172282&%5Fencoding=UTF8&v=glance) and I love it. The MNEK4000 seems to be a sleeker version but I will have to wait on getting my hands on it until I get a job (i'm living in a van down by the river this semester). :-)
I'd definately be interested in hearing more on this once you get a good feel and use into it.

If only they released it a few months ago, I just bought the MS Natural Multimedia keyboard (http://www.clubic.com/photo/00032002.jpg)

Which sadly suffers from the standard sub-standard page up/down cluster layout.

Thankfully at home my organomic keyboard is a classic MS one, with a normal page up/down layout :)

I just got one for work, I just ordered another for "my" computer at home. Great keyboard. I LOVE the fact that the Sleep is no longer on top of the num pad. My current keyboard (a Belkin Ergo [a viable substitute in the quest for MS Ergos, btw] has it there and it kept getting pressed when I adjusted the cheap keyboard drawer I have here at work. Had to rip the keytops off all the keys above the numpad and rig up a scotch tape and plastic spoon MacGiver style cover. The new MS one isn't as affected so I'm hopeful that I won't have to mod my pretty new toy. Now if they'd only let me have back my wireless mouse...I'd be happy (they were concerned about it being a security risk....don't get me started)

Yes! I have been searching everywhere for a black split ergonomic keyboard that didn't suck and had a standard page-up/page-down cluster. I was extremely excited when I heard about this and now I really want one.

The only 'bad' thing about this new and I think the other new MS keyboard offerings is that they are USB only. No PS2 adapters. Since I have multiple systems and use a KVM, my experiences with USB KVMs haven't always been pleasing. However, outside of having to find a KVM that has a switched hub so that the extra/new keys would work, the Ergonomic 4000 is a keeper and I can sleep better at night knowing that I no longer have to treat my MS Natural Keyboard Pro (and 2 spares) as "The One Keyboard". :)

Props to Microsoft to returning some keyboard bliss!

Well, I guess it could be a *little* more black: http://www.thinkgeek.com/computing/input/7727/ [but that one isn't ergo, sadly].

Since you didn't mention price, it seems that Buy.com has it for fifty bucks; presumably, eBay would have it for a bit less. Pretty reasonable.

This post typed on a worn-smooth Natural Pro.

I definitely defer to the none more blackness of the Das Keyboard!

When are you people going to learn?

Maltron.

You mean this?

http://www.gizmag.com/go/4086/

Feh. The 6 is still on the wrong side [/touch typist stickler]. ;)

well. we don't need no stinkin mouses. but we equally don't need no stinkin rubber domes, either. i had a NorthGate for years, but it died, and i found the company had too. however, it is still available (i think, hope) as Avant Prime.

for a touch typist, real switches make a bigger difference than the Bend. try it. you'll like it.

Gotta admit: I adapted to the new missing-insert layout above the cursor keys on the last-generation keyboards.

At first, I couldn't understand it, but now if I'm less coordinated when trying to Home or End or Delete something, I'm not liable to push Insert, then realize several words later that I'm in Overtype mode. Sigh.

And just when you get used to it... it's gone.

Please tell me FLock is gone or on by default now, though.

Yes I too would like to hear about the F-Lock. Is this infernal key of doom still in existance?

It's an excellent keyboard. I posted something similar to what you said a while after receiving mine: <a href="http://briandela.com/blog/archive/2005/09/26/781.aspx">http://briandela.com/blog/archive/2005/09/26/781.aspx</a>

Thanks for all the info....I found this thread by searching for "Microsoft keyboard caps reverse" and now I'm forced to ask, since the answer wasn't here (though lotsa great info was!):

Occasionally as I'm typing at Autobahn speed, I have a crash-and-burn when hitting Shift for a capital letter, and then find that my caps are locked though the Caps lock is off...when I hit Caps lock, lower case letters appear. I must be hitting a sequence to reverse the default, but I can't figure out what it is. Usually I manage to resolve the situation by randomly turbo-hitting all the Southwest and Southeast keys for awhile, but I'd rather know the precise fix...this has GOT to be common knowledge among you Microsoft keyboard elite. Please enlighten me!

Thanks.

> Please tell me FLock is gone or on by default now, though.

Flock is still present*, but it's better behaved. I just powered my system off, then back on again, and Flock stayed set. I remember reading about this before I bought the keyboard, and I can personally verify that it's true.

* Flock is the crazy remapping of function keys to annoying "user friendly" functions like copy, paste, redo, undo, etc.

Just got this keyboard earlier today. Happy to report that F-Lock is always on by default now! That means us programmers can actually use them as they were meant to be without any hassle.

Also, one terrible thing about previous Microsoft keyboards was that 'print screen' was only on when f-lock was off! That meant if you needed to take screenshots while programming, you had to constantly toggle between f-lock. No more!! This keyboard is amazing.

I posted a response on Maltron, Jeff, but your software ate it in the name of fighting abuse. Not gonna retype.

> your software ate it in the name of fighting abuse

What do you mean? It doesn't "eat" anything. If it rejects your post, it tells you why and gives you a chance to re-edit.

Try it-- type a post with the word "h e n t a i" in it (without the spaces) and see what happens. Nothing is eaten, you can just re-edit.

I just bought two of these today -- and so far no major complaints. I've been using a Natural Pro for years at home and (get this) I have 4 or 5 of the really old MS Natural Keyboards at work and home in rotation since around maybe 94? About once a year I rip the keys off an wash them :)

I actually miss the sleep button -- I got use to shutting down every night by whacking that and hitting enter. I was also surprised to not see USB ports.

My only minor complaint is that I keep not quite depressing the left control key. I use the outside of my palm (below the pinky) to depress it -- but it's further away now in a little valley.

Now I want to figure out how to remap the zoom key to something useful - like vertical scrolling.

Been waiting on a review of this one, now I can't wait to buy one.

Great review Jeff. Bring it sometimes and let's have a show and tell. :)

Regarding the missing sleep button... There is a commonly available command line utility called "sleep.exe". You can find/download it from several different sites. Place it anywhere on your hard drive, C:\program files for example. Then point one of the five assignable "my favorites" buttons at it and, Voila!... you have a sleep button... albeit not labelled.

hm, just got a good old Natural Keyboard Pro and I also have a IBM Space Saver II (the one with the trackpoint, mouse buttons and a usb hub - <a href="http://www.tt.rim.or.jp/~naoz-i/keyboard/sskii_1.html),">http://www.tt.rim.or.jp/~naoz-i/keyboard/sskii_1.html),</a> and I'm still thinking how great it would be if the two keyboards get merged someday!

Instead of the freakin zoom/scrool whatever, they could just place a trackpoint at middle of the keyboard. That would make sence at least....

If you ever worked with an IBM notebook, you will never want to miss that trackpoint again!

I JUST got the Ergo 4000. First impressions:

1. Beautiful black finish
2. Configurable keys
3. ZOOM ROCKS!
4. No clickity keys. They are the silent type.
5. FLock is ON!!!
6. Back/Forward keys are useful...no more mouse back/forward
7. Raised handrest area. Wierd but nice.

It might take a bit to get used to this but I think I can manage that :-)

Oh and I got this from Amazon with their overnight shipping...I ordered it on Monday night and it was here today. I went to my local Bestbuy, Office MAx and a few other stores but they didn't carry this keyboard.

Just got this KB today and I "think" I like just about everything about it except my damn volume control key's are NOT working!!!!
I've tried un/re-installing the Intellitype software and the KB itself to no avail.
Hoping someone will have a solution to my problem otherwise it's going right back for refund.

> except my damn volume control key's are NOT working

Is there some other bit of software on your PC that is intercepting these "keys"? Try killing everything in taskman that you don't recognize..

W MacLeod, were you able to fix that problem?

I too have a little quizzle with this keyboard. I want to map the start key under the My Favourites 1-5 keys to do something. However, I am unable to do that. I can only enable/disable that. It would be so cool if I could map that to do an Alt-F4 for me and save me an extra 30 keystrokes a day. So if anyone knows how to remap this key, let me know because I'm interested in trying it :-)
Cheers.

Sorry,but I returned this KB for refund already.I returned here to see if possibly anybody had come up with a fix to my volume control dilemma,since I ran over to Best Buy and bought this Logitech G-15 keyboard wich I'm now using.I like it much better than the MS Ergo 4000(that's coming from someone who's used Natural style MS KB's for 10+ years now!!)
Anyways,unbelievably,I have the same problem with this one,namely the volume control/mute doesn't work with this one either.
Am I doing something wrong on installation or am I possibly missing a file or is a file association missing/hijacked?
I'd really appreciate some help by the pro's if anybody is reading this out there might know why I'm having this issue.I combed the web in search of a fix,but weirdly enough,I can't find hardly anything on this subject other than mainly HP keyboards inherently and issues within certain media players.I use the stock WMP10.My issue is that the KB vol/mute control on KB doesn't work period.

Just got an Ergo 4000... love the looks of it, and like many of you, I hate that horrible PgUp/PgDown nonsense that has plagued the last generation keyboards.

I'm having quite a bad problem with this keyboard though. While playing GTA SA, I'm trying to reverse the car while looking backwards (involves pressing 3 keys): Q, E, and Down (arrow key). You can't push this combination of keys together!

I would expect this problem from a crappy PS/2 keyboard, but DEFINITELY not over a USB connection which isn't plagued by the 5-pin limiting factor that caused this problem on old keyboards. Has anyone else noticed this or come up with a solution?

> I'm having quite a bad problem with this keyboard though. While playing GTA SA, I'm trying to reverse the car while looking backwards (involves pressing 3 keys): Q, E, and Down (arrow key). You can't push this combination of keys together!

Keythis..

http://www.retroblast.com/files/keythis110.zip

.. says you're right! Wow, that's weird. The Q key is the one causing the problem.

There is a program installed with intellipoint called mskey.exe which shows you the keys pressed.

I notice that Q+E+Down doesn't work. However, Q+E+UP, Q+E+LEFT and Q+E+RIGHT does work. Similarly, Q+W+DOWN and Q+W+RIGHT don't work either. The list goes on with Q+R+DOWN...

Really wierd.

Thanks guys.. I'm glad to know that I'm not the only one having this problem. My next question is... is there any way to fix it, or is it a hardware limitation?

My volume keys don't work with this keyboard too! Muting works though. I don't know if this has something to do with my recent SB X-Fi Platinum installation. It has changed something in the Master Volume Control Application (X-Fi logo instead of the usual volume slider icon). I'm going to test the keyboard on an other PC tomorrow to see if it is the X-Fi stuff or something else.

The keys work on the other PC so it must be some software that intercepts the volume keys.

This is amazing...

I also switch from Microsoft Multimedia Keyboard to a Wireless Multimedia Desktop...and the UP/DOWN volume keys are not working...

Of course, they work on other computer...

Amazing how Microsoft want US death...!

I just stumbled across the solution:
"Try making sure the Human Interface Device Access service is started. The description says it has to do with controlling media buttons and hotkeys."

That's it!

I was wondering whether anybody has had any problems with KVM switches and not being able to use the additional functions of this keyboard?

I just got one and found that the expanded features don't/won't work with my KVM switch. I have an Iogear miniview III, which is all USB. I did find, however, that it does work directly with the computer.

Do I need a new KVM, like one of the Omniviews that are supposed to work better with MS products? I would hate to return this KB because it feels great. The reason I need a KVM is because I have my work and home systems on the same desk and want to keep the clutter down.

Any thoughts?

I tried this keyboard but felt like the profile was bigger than usual. It does provide a better PgUp/PgDown configuration, but for now I will stick to my Natural Elite keyboard.

By the way, is anyone selling their Microsoft Natural Pro keyboard? I am willing to put in a few bucks to get my hands on that one.

I've kind of summarised my thoughts on the keyboards I've used over the years here:

<a href="http://farhanahmed.net/index.php/Keyboards">http://farhanahmed.net/index.php/Keyboards</a>

"rundll32.exe hid.dll,HidservInstaller /install"

Will reinstall the HID service and make your volume keys work. I had the wireless KB and the volume keys worked when I upgraded to the 4000 they stopped and I just couldn't work it out.

Removed the above service, rebooted and then reinstalled from SP2 and presto my volume key issues are over.

Cheers

finally saw it in the flesh (well, plastic). still rubber domes, so... but what's with the variable key size??? T, G, H, N (at least, Staples is cheap with lighting) are larger than the rest, but differently sized from each other. looks to be sort of right handed. why is this a Good Thing?

> T, G, H, N (at least, Staples is cheap with lighting) are larger than the rest, but differently sized from each other

Yes, but it was this way on the original MS Natural Pro as well. Check the product images above.

Does anyone have trouble with the "H" key not always typing. Happens very frequently to me. I have tried just hitting it by itself to see if it was the angle I was hitting it at, and it isn't because just a straight on hit will frequently not print.

Just picked up one of these for work, based on this review. Faaaantastic. Thanks Jeff!

I just started using mine and I think I like it a lot - I've never owned an ergonomic keyboard before but this just looked really interesting and the reviews were good.

I'm finding the space bar to be pretty stiff. On my old "normal" MS keyboard the spacebar felt like any other key. On this one it takes a good bit of work to press it down. Also when I press it on the right hand side it clacks loudly from the plastic hitting the underlying part of the key. It's loud enough to be seriously annoying.

I think I'm going to go exchange it for another of the same model and check the new one at the store for any clacky keys.

I think I'll love this thing once I get the space bar thing fixed and get used to the position.

I have just bought one of these keyboards, and I have to say, it is great. However, ironically, I feel that the software lets it down a bit. The Intellipoint 5.3 software allows you to customise your "favourites" keys 1 - 5... fine you'd think, but it only allows you to specify a path to a file or a URL. This is different to the other keys (for example, the Web/Home key) whereby you can customise it to launch a file or run a command selected from a list. These commands (for example, Next Track, Calendar) are pretty handy... so I was disappointed that I couldn't use them in customising the "favourites" keys. I have raised a call with Microsoft about it...but until they update (or decide not to) the Intellipoint software, you can use a "Command" on the favourites keys by entering into the registry (BE WARNED - don't fiddle with the registry unless you know what you are doing and have backed it up first). I have found that the favourites keys have entries 78-82... therefore, to set the Next Track / Prev. Track for keys 4 and 5 respectively you need to add the following into the registry...
[HKEY_CURRENT_USER\Software\Microsoft\IntelliType Pro\EventMapping\81]
"Command"=dword:000002c0

[HKEY_CURRENT_USER\Software\Microsoft\IntelliType Pro\EventMapping\82]
"Command"=dword:000002bf

I found the command values by changing what the Web/Home key did and inspected the change in the registry - so it should be pretty obvious how to assign the commands you want against your favourites.

I hope this is useful to people!

I just purchased and hooked up a brand new Belkin OmniView and the volume and other special keys are definitely not working with the MS Ergo 4000. I tried the reinstallation of the HID service, this did not resolve the problem. I'm going to try some different things to get it to work and will post if I find the solution.

A volume button fix.

I had the same problem with the keyboard's volume buttons not working. I also had a Genius mouse (Netscroll+ Superior) installed which had volume buttons. I uninstalled the Genius driver and the keyboard's buttons leapt back into life.

So, there's maybe something plugged in that's usurping the volume function.

Cool. This has taken me ages to figure out.

W.

The following fix worked for me!!

MS Natural Ergonomic Keyboard 4000: Volume Control Keys not working...

Volume control seems to work fine if you start the "HID Input Service".
If you are not able to start it (happened to me), fire up the registry
editor and find:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\HidServ\Parameters

If there's a string called "ServiceDll" delete it, and create a new one
(expandable string named "ServiceDll") with this value:

%SystemRoot%\System32\hidserv.dll

Gary

Still no luck with special function keys through my Belkin USB KVM switch. The keyboard works if it's directly attached to a computer, but still not finding a solution to have the special function keys working through a KVM switch. If anyone knows of a workaround please post )and an email would be much appreciated)!

The post by Gary worked for me too. I had the same issue with the volume buttons...

My problem was I could not start the HID service...

After adding the registry value that Gary mentioned:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\HidServ\Parameters

If there's a string called "ServiceDll" delete it, and create a new one
(expandable string named "ServiceDll") with this value:

%SystemRoot%\System32\hidserv.dll

Then starting the HID service through the control panel, the volume button worked great.

Thanks Gary!

It is lame, however, that these newer keyboards moved the CapsLock and other Lock indicator lights OFF THE FREAKING KEYBOARD.

I am typing this off my natural pro ... I love it still!

I am trying out the new 4000 just yesterday and my first impression has not been good. It seems to be a bit far apart and the spacebar takes so much effort to press down. Maybe it needs a little breaking in.

Anyway, I've been looking for the natural pro replacement as well (I'm a developer also) ... I hope the 4000 is it.

luda.

I purchased this keyboard to replace my Blue Microsoft Natural Multimedia Keyboard which was and is an awesome keyboard. The 4000 was more bought to match the rest of my office so I bought it more for looks than functionality.
Functionality wise, the Natural Multimedia Keyboard was a little better for me especially for music playing.
Comfort wise, the Microsoft 4000 feels more comfortable but the Natural Multimedia is more responsive.
I'm on my second 4000 now. I had two problems with the first one. First, the "I" key wouldn't register all the time which became very annoying since I use "i" quite a bit.
Second, it was causing my PC to lockup. I believe it is the drivers, but there's no error reporting to pin down the exact problem.
The symptoms are my programs to a crawl and eventually lock up.
Then when I restart, my bios says there is no keyboard present. So I try it in different USB ports on the PC and try it on my USB hubs. No luck. Plug in the old keyboard and reboot fine. Shutdown, plug in the Microsoft 4000 again. Fine for a bit then eventually dies again. Even when the keyboard was the only device I had plugged in USB I had this problem.
Back to the old keyboard for me.

My current keyboard is the Pro model, and I knew I would need to upgrade it at some point. I was quite upset by the mangled configuration of the PgUp/Dn and diamond cursor clusters, so was quite happy when this new MS Natural keyboard appeared. No only that, I’ve just upgraded my displays, which are now black and silver, so the world was going to be color-coordinated too!

I've used the keyboard for a day now, and I find that my right hand often lands in the wrong place when returning from the cursor keys. I pulled out my trusty ruler, and discovered that there's a difference in distance between the banks.

- Between the centers of F and J, the Pro has 9.8cm, while the Ergo has 10.3cm: a difference of 0.5cm (just under 1/4").

- The centers of 6 and 7 on the Ergo are kind of ambiguous, so I've measured the distance from 5 to 8. On the Pro it's 8.3, while the Ergo is 8.8: again a difference of 5cm.

- From V to M on the Pro is 10.6cm, while the Ergo is 11.1cm: again 5cm.

I was wondering whether the angle was different, and it appears not. However, that extra half-centimeter (just under 1/4") will take some adjustment. I’m almost tempted to return it, and then pick up a few cheap Pros on ebay, but I think I can live with this change. It will just make it difficult when I switch to my other machines that have older incarnations of the Natural keyboard (both Pro and original). I have no difficulty switching from a Natural keyboard to non-split designs, or to my laptop, so I don’t anticipate too many troubles.

Mike Hanson
<a href="http://www.boxsoft.net">http://www.boxsoft.net</a>

Pardon my silly question, but will this keyboard (the basic functionality) work with Linux? I happen to be a developer with Linux being my primary development environment, but I would like to have a comfortable keyboard.

Nadya-- absolutely! Most of the special keys should work as well, they're just USB keyboard scancodes.

I arrived here looking for a fix for my keyboard's volume hotkeys not working. I have a Comfort Curve Keyboard 2000 with the problem described here. I removed a Labtec keyboard with media control keys that worked so maybe that's the problem. I'll try Gary's HID registry fix, thanks :)

PS - I find it misleading that the box for my keyboard says it works out of the box, but I had to download the IntelliType software (not included with the keyboard!) to get any of the hotkeys working :/

Thanks Gary, your registry/service fix worked for me :D Cheers mate!

I've been having many difficulties with my Natural Ergonomic Keyboard 4000, USB version, with Win2K on a Dell Latitude D600.

At first, it would go along just fine for a little while, then the device or driver would suddenly quit responding to keystrokes---then equally suddenly would randomly and rapidly repeats a keystroke or combination of keystrokes. A single tap of the backspace key could back out half a page of documentation. Thank God for "undo"! At some point after that my entire system would lock up. Nothing fixed it but a cold boot, and sometimes not even then would it behave.

Lately it's been worse, though.

Now any use of the "c" key (including Ctrl+C) launches the shortcut programmed in the My Favorites button #2. Something is also launching Excel, but I have no button programmed to launch it.

I disconnected the 4000 and tested my system with a Microsoft Natural Keyboard Elite. Everything was fine. (I needed to do this to make sure some Windows updates weren't causing the problem.) I hot-plugged the 4000 again and started typing a message in Lotus Notes. Excel and the browser shortcut both launched apparently randomly, as did another application programmed into My Favorites button 1. With the 4000 still connected, using the Elite, none of these behaviors occured---they only happened when using the 4000.

Ctrl+Z launches the Show My Favorites window, but when that's closed, performs the intended undo. (This happens consistently, as does the Ctrl+C.)
Ctrl+I minimizes the active window.
I had written down several other behaviors too (something to do with the 'o' key, and 'r') but at the moment don't have the information on hand. Not that it would add anything useful; the above problems are show-stoppers enough.

What could be causing this? There are no recognized conflicts.

I would MUCH rather fix the problem than give up the keyboard.

Regarding a couple of recent posts, I have IntelliType installed--but there are two folders in my Program Files directory. One is labeled Microsoft IntelliType Pro, the other is Microsoft IntelliType Pro _5.3_ and they're both dated 12/9/2005. That was the day I first used the keyboard. Are both these folders supposed to exist together, or could this be the problem?

Regarding the above question about IntelliType Pro...

I went back to Microsoft's keyboard support site yet again (I check with them every so often) and found a new release of IntelliType, version 5.5, so I downloaded and installed it. It was then that I realized it doesn't install over itself, nor is there an uninstall option except from Add/Remove Programs, which only contains the most recent installed version.

Now I'm convinced I need to remove those two older versions, but what more do I need to do besides deleting those two folders and contents? Surely there must be some cleanup involved before I do a fresh install of the new version.

For the record, after I installed the new version and tried my 4000, every application or URL tied to a Favorites button launched right away... no longer needing some random key pressed. (I know it's not actually random, that some mapping misdirection occurs, but it just seems random.)

Sometimes multiple instances launched, so I really couldn't get past all those launches to see whether anything else could actually be done.

Also for the record, the keyboard works just fine when I'm typing in my Windows password. It's after Windows launches (or some other point in the startup) that it seems to begin its wacky behavior.

Help!!!! I need some advice on where to go for help with this. I can't get a peep out of the feedback e-mail address provided by Microsoft. I guess they only respond if you're endorsing their shiny new product, not having problems with it.
:-(

> I've been having many difficulties with my Natural Ergonomic Keyboard 4000, USB version, with Win2K on a Dell Latitude D600.

I see you tried the same laptop with a different keyboard and it worked fine. So we can rule out the laptop as a cause. Have you tried the MS Ergo on a different computer to see if it exhibits the same behavior?

> I can't get a peep out of the feedback e-mail address provided by Microsoft.

I'm not sure. You could try uninstalling the current version, then installing the older version of Intellitype (try a Google search for the version you want) and then uninstalling that, too.

Also, have you tried your keyboard on a different computer to see if it exhibits the same behavior?

I'm having luck with the Microsoft Natural Ergonomic 4000 keyboard with an IOGear GCS1732 KVM switch, much like the reviewer at Amazon.com said.

I was really liking this keyboard when I saw it on sale on one of the deal sites. The reviews looked good, but some of the comments on this blog have me wondering if I should purchase it.

Is the Spacebar always stiff, or does it get better after a "break in"?

Do the volume-mute-play-rev-fwd keys work with Winamp?

Im currently using a Belkin ergonomic keyboard, and some of the keys are pretty stiff and sometimes dont even register. Time for a new keyboard, is this the one? :)

> You could try uninstalling the current version, then installing the older version of Intellitype (try a Google search for the version you want) and then uninstalling that, too.

Hmm. When I uninstall 5.5, it still leaves its folder there. I don't have any good tools to tell what else it may have left behind. But I'll go try reinstalling and uninstalling 5.3. The versionless folder must contain settings; it only has 3 files and is sitting in the Documents and Settings directory for All Users.

Back to the keyboard. I tried it on my cubicle neighbor's computer, which is a desktop Dell Optiplex GX150 running Win2K SP4 (same OS version as mine). Same problems.

It finally dawned on me that it's behaving as if my Alt key presses itself down after every keystroke. The key itself appears to move freely and there is no debris that I can see, but I wonder if it's a hardware problem after all.

By the way, monkeyboy asked about the space bar (in one Amazon.com review, the reviewer mentioned stiff keys). Mine are all just fine, absolutely no trouble with stiffness anywhere... I just have trouble getting the keyboard to work! Maybe this Alt key thing is related, though. Maybe there's a manufacturing quality control problem. (The design itself is superb, very well engineered.)

I said "Same problems." I don't really know that for sure, but I do know there are still problems. I couldn't test it out long enough to know whether the keystroke-repetition behavior still happens, but I did, of course, notice the alt-key thing. (Actually I'd figured that part out a few days ago, but noticed it again using my co-worker's machine.)

> I tried it on my cubicle neighbor's computer, which is a desktop Dell Optiplex GX150 running Win2K SP4 (same OS version as mine). Same problems.

If you can duplicate the issue with another computer, it's very likely to be a hardware problem in my opinion. It is the only variable, after all..

Just getting back to follow up on this---

Yes, it was a hardware problem. Or a combination of hardware problems... but anyway, right now I'm using a brand new replacement and it works perfectly. If I recall correctly, though, last time it took a little while for the errant behaviors to start---the keystroke-recognition-and-repetition thing. But I believe if it were going to happen, it should have by now.

So I am cautiously optimistic that this 4000 and I will be together for a very long time. I really do love how it feels (which, if you've read any of my earlier posts, you may have guessed ;-)

Cheers!
---Much happier Fox

Nooo! I spoke too soon! It's doing it again!

What I mean is it's doing the random bouts of not registering keystrokes and then wildly repeating strokes.

If the same thing happens this time as with the other 4000, its behavior will degrade over the next few days and will bring in the other problems (such as the Alt key default, and launching programs). Right now I can type for 5-10 minutes before the problem kicks in. Soon I will have to start rebooting to get it to stop, and then rebooting won't work... the problem will continue across boots.

So why did getting a new piece of hardware make any difference? And why did it take so many hours for the original problem to begin?

Once again it's looking like a driver conflict of some sort---but that leaves us wondering which driver, and why, and what to do about it, and how the problem behaviors could have built up from one session to the next.

---Crushed and saddened Fox

Poor Fox!~

Fox I would suggest trying it on a machine with a different OS, possibly without Intellitype installed.

Hardware wise perhaps there is an issue with the usb port current/voltage that is cooking your keyboard? Borrow your Pointy Haired bosses' thumb drive and plug it into the same usb port you've been using for the 4000. If the thumb drive gets fried too just tell Mr. Pointy hair that it needs a new battery.

Finally a Grand Hurah for Gary. Gary if I may suggest you could write a little code to make the registry patch and then you can then sell it to Microsoft and retire to some friendly programming environment such as India. I hear they treat programmers well there and apparently lots of jobs.

I love this keyboard. I will fight for it. I will die for it. I will call it Julie and marry it. I sing to it every night when we're done coding.

-s:)

So i recently bought this keyboard (ergo 4000) and after having it for a day i returned it...

It was extremely nice to type with( wow duh ) BUT PROBLEMS involving using more than 2 keys at a time ie. games.

You could hold down the first two, lets say W and A in a game like Desert Combat (BF1942 mod) and your plane would Fly and use Rudder to turn left, but you cant roll at the same time...

Same goes for any other game, no more than 2 KEYS AT A TIME!

Even though i returned it, i liked it so much that if anyone knows a fix for it, i will HAVE to buy it back.

> It was extremely nice to type with( wow duh ) BUT PROBLEMS involving using more than 2 keys at a time ie. games.

Hmm, that's strange. There are a handful of key combinations that don't work. One is listed above:

> I'm trying to reverse the car while looking backwards (involves pressing 3 keys): Q, E, and Down (arrow key). You can't push this combination of keys together!

However, I play Battlefield 2 a lot with WASD and I haven't had any problems at all.

Use the "Key This" program to test key combinations:

http://www.retroblast.com/files/keythis110.zip

I have the natural ergonomic 4000, it is connected to an IBM thinkpad that is running xp. My problem is that the system is not seeing the keyboard. It sees it but the driver is not being installed correctly. I have tried loading it from the CD ver 5.3 no good, and I have downloaded ver 5.5, still no good. Any suggestion on what else to try to see if it works? Software seems to be loaded correctly, but it is just the driver that is not loading correctly.

I got one of these a week or so ago, it's great...

Someone mentioned the spacebar being stiff; don't worry, after a few hours it smooths out nicely.

I couldn't get the previous/next track buttons (the back/forwards button remapped in IntelliType 5.5) to work in Winamp 5. Worked fine in cdplayer and Winamp 2. Eventually fixed the problem; enable Winamp's Global Hotkeys, then, in winamp.ini, change the appropriate bit beneath [gen_hotkeys] to:

action13=ghkdc prev
hotkey13=2214
action14=ghkdc next
hotkey14=2215

This maps the browser forward/back buttons (the codes you actually get) to previous/next track.

TO MICHAEL:
are you sure it's the bar that broke in, or is that you got used to it? mine is still stiff after 5 hours of intense using (and to be honest i find every key much stiffer than my logitech g15 :( )...after how many hours did yours get smoother?
thanks

My first impression is that it's very comfortable. This is my first experience with a natural keyboard. But I too find that you have to press the spacebar unbelievable hard to get it to go down. Very, VERY annoying and might force me to return it. Maybe it's the way I type because sometimes I almost press forward with my thumb when I press the space bar down, but it's almost as if the plasic from the spacebar is pressing against the center dividing plastic. I might have to try a little lubricant or something. I'll be curious if others find that it goes away.

Ok, I've just been given one of these for my birthday - I've been using the same natural keyboard since early in '99, and the CTRL key finally gave way, so it was somewhat timely :)

My question is, does anyone know a way to rebind the zoom scroller to function as mouse wheel up or mouse wheel down, this IMHO would be much more useful for surfing documents.

Does anyone have the issue with pressing the letters c, z and period? When ever i press c, cz is inputted and vice versa for z. When i press period,
./ is displayed...

> Fox I would suggest trying it on a machine with a different OS, possibly without Intellitype installed.

I only have access to the one OS, Win2K, but did try uninstalling Intellitype. Didn't help. :-(

> Hardware wise perhaps there is an issue with the usb port current/voltage that is cooking your keyboard? Borrow your Pointy Haired bosses' thumb drive and plug it into the same usb port you've been using for the 4000. If the thumb drive gets fried too just tell Mr. Pointy hair that it needs a new battery.

I use the USB ports frequently for such things... my jump drive, PDA charge cable, a little handheld neck massager, a heated cuff to wrap around my wrist or elbow, a mini optical mouse (can you tell I like gadgets?)... so I know for sure they're good.

Still stymied. I wish I could raise someone, anyone, at Microsoft to help debug this behavior. (I know, I know. Silly thought.)

But thanks for the ideas!
---Fox (still trying whenever I have time)

I also have an odd problem with my new keyboard. When I type the "3" (above the keyboard part) or the "/" key it comes through as "/3". The 3 on the numeric keypad works fine. [Enter] and "x" both come though as x[Enter]. Very frustrating.

I even plugged the keyboard into another (much older) computer and got exactly the same results.

New machine: Dell GX620 - WinXP Pro /w IntelliType 5.3
Old Machine: Dell GX200 - Win2000 Pro, IntelliType not installed.

Does anyone have a fix for this very odd issue?

Mike

If you got the same results on two totally different computers, the only variable left is the keyboard-- it may be defective.

As a follow up to my post on March 7 (about 6 posts above)...

I’ve had the keyboard for about a month and a half now and the sticky space bar went away after about 2 weeks (I can’t remember how long exactly). It’s no longer a problem to me.

Hey, it's me again!

Remember all those problems I was having? (If not, look for all the Fox Cole posts above... if you can stomach it.) It seems they're fixed. It was a hardware issue, but not the keboard's.

I'm not sure "fixed" is the right word, because my solution was accidental and---well, a bit unconventional. I was using my laptop undocked, got up to get coffee, caught my foot in the power cord and pulled the machine off my desk. (Broke the housing around the battery and skewed the monitor a little, both fixed by tech support.)

No problems after that!

Well, maybe that solution is a little conventional, after all. The traditional fix for poor TV reception used to be to whack the side of the set.

"If it doesn't work, hit it." I'm sure somebody said that once upon a time.

Anyway, I've been using my 4000 trouble-free for over two weeks now and am very happy with it. And relieved that I don't have to go back to the old clacky Elite with its tiny keys.

---Fox

I used Microsoft Keyboard personally, it was a real fun and It's an excellent keyboard. But if you say, there is a lot ergonomic sense in it, i am sorry i will not agree on that...:), i mean it.

-Usman

If you are using this keyboard with a Belkin KVM I got my hotkeys working by plugging it into the Device 1 USB slot rather than the keyboard slot.

Thankyou Jamie for posting:
"rundll32.exe hid.dll,HidservInstaller /install"

Thought my keyboard was broken but its solved the problem perfectly

Thank you, JM! I was thinking of trying the USB port of my Raritan SwitchMan and for whatever reason hadn't done it yet. I think after spending most of the night extracting my old ps2 kvm set-up from the cable rats nest and so on my brain is getting squishy. Anyway, my special keys now work! Thank you!

Warning to linux users:

This keyboard at present is somewhat of a bitch to configure, as there is no proper xkb geometry template for it, rendering a lot of the keys utterly useless. Xev doesn't register keypresses for any of the function keys, nor the back and forward thumb keys, or any of the silver multimedia keys up top. And of course, getting the zoom switch to work is a complete mystery.

The only support I can find for it is in a kde helper app called 'lineak', although its rather lacking at the moment.

A proper xkb geometry file needs to be created that includes all the keys, and a solution needs to be found to turn the flock key into a modifier and/or level changer, rather than dysfunctional altogether as it appears is the present solution.

Unfortnately, microsoft does make the best and cheapest ergonomic keyboards on the planet. Unfortuntaely, they of course don't consider linux users into the equation.

Just picked mine up from Staples ($10 rebait, whoohoo) and I'm really digging the wrist rest.

Unlike most of you I seem to have avoided the fubar'd key cluster above the arrow keys as I just lost my natural keyboard elite to an errant glass of water. It lasted me 7 years, unbelievable.

I tried to take it apart and clean it but it looked complicated inside, and I figured it was time to move on. Anyone with some cleaning tips, let me know... maybe I can revive it.

My beef with it so far is the smaller enter key and I can't get the thing to work with my KVM at all. The box does say USB on it with no mention of P/S2 and I tried an adapter with it to no avail.

Maybe I'll go back and see if they have a USB/PS2 version.

Re: Microsoft Egronomic 4000 (wired - USB not wireless)
The hot keys don't work until I open up the Keyboard's properties and click "ok" .. then they work. Shouldn't the keyboard load on bootup? How can I get it to do that?

Hey...

I have one of these marvelous keyboards. I absolutely love the feel of it. I'm enamored with the leather palmrest.

Tragically, it is totally useless for gaming. Flying in the Battlefield series with WASD and the arrows is totally impossible, you cannot hold more than 2-3 keys at once. Also, SNES games on SNES9x are unplayable, like in Mario where you have to hold right, up, and then jump. It just doesn't work!

If anyone has suggestions on how to fix this please let me know at
dpresteg at gmail dot com

thanks
~misfit

Better linux support is on the way:

http://lwn.net/Articles/194015/

JM: My Belkin switch beeps if I don't have something plugged into the USB keyboard slot. Did you experience this?

PROBLEM RESOLVED

I was able to resolve the problem with my Natural Egonomic Keyboard 4000 (see my August 6, 2006 posting).

It was solved by simply getting an updated (5.50661.0 12/1/05) driver from Microsoft's website. The driver that came with the keyboard was something like 5.3.

I hope that this helps someone else.

Alan

THANKS SO MUCH for the "rundll32.exe hid.dll,HidservInstaller /install" volume fix...worked in 3.2 nano-seconds!!! You saved the day! Thanks again.

For those of you who want to do some mapping (especially of the Zoom toggle to scrolling), here is a good site:

http://paininthetech.com/hack_the_microsoft_natural_4000_keyboard

Enjoy.

Ooooh yeees, this keyboard is a great stuff.
It replaced my previous very old no name split keyboard.
I was looking for a replacement for some time, but there was no good one (I mean with PGUP/PGDOWN placed correctly - even Logitech didn't suit my preferences).
What is interesting many manufacturers incorrectly split the keyboard letting the "6" key be on the right side!!!! Sic!!!

I'm not a shill, but Best Buy has these in today's (1/21/07) Sunday ad for $29.99, down from $59.99. I had already purchased one on eBay for $19 ($34 after shipping) just a few days ago. I may re-sell the one from eBay, or keep both, just to have a spare. I haven't decided yet. FWIW, I owned the original Microsoft Natural Keyboard (IIRC, the first keyboard with the "reserved for future use" Windows key.) in the pre-Win95 days. I still have it in storage, although it's become quite discolored over the years. The difference between this keyboard and the Natural Pro was the row of blue keys at the top, which were missing on the original.

anyone ever get the "not being able to use more than 2 keys at once in certain combos" issue worked out?

It was then that I realized it doesn't install over itself, nor is there an uninstall option except from Add/Remove Programs, which only contains the most recent installed version.

So I just started using my new ergo 4000 and I am VERY disappointed. The pad and the new downward angle are AWESOME (I just wish I had a slightly higher chair and/or lower desk) and everything else is GREAT about it except for one HUGE thing. THis effing spacebar is driving me crazy. First it was stiff as hell... Now the right side is starting to loosen up, but just as it started loosening up it started making a really, really loud click every time I hit it. My problem isn't so much that it's hard to press (like several other people said), but more that it is "sticky" and doesn't recoil very quickly. Not feeling the key rise with my finger feels very odd and I'm having trouble getting used to it. I saw another keyboard at the store where I bought this one that wasn't quite as ergo but did have a slight curve to it and was wireless (big plus). Maybe I'll go return this tomorrow, check out another ergo 4000 in the store and see if it's any better. Then if they are all like this, get the other keyboard instead.

The NEC 4000 is now compatible with Intel-based Macs. Whoopee!

My post may not be a good fit on this thread, but it could influence a user or two of the Natural Ergonomic Keyboard 4000 (NEC 4000).

I'm a veteran Natural Keyboard Pro user, and a two-finger typist with a collection of worn out, largest-ball-available trackballs. An ergo board keeps me from crossing typing hands on occasion. Crazy, huh? The trackball completely eliminated a bad case of strained tendons in my right wrist.

I don't regret switching from PCs to an Intel-based Mac mini computer one year ago, but the Intel Mac rendered the NKP hot keys and many combo keys useless.

I bought an NEC 4000 in November, 2006. Prior to installing its ver. 5.3 software CD, the keyboard functioned no better than the NKP. When I attempted to install it, the Intel Mac (Intel is the key word here) locked up, and the CD would not eject. The fellas at The Apple Store removed it for me.

I logged in to Apple's forums, and found a related thread. I read the 100 most recent entries from Intel Mac users who had posted about the same problem. No solutions were offered. With resignation I figured that, until Microsoft issued updated software compatible with the Intel Mac, I was out of luck.

But wait! None of the posters stated that they had actually checked with MS for a driver update. I did just that. Lo and behold, MS had issued ver. 5.5, with an Intel Mac fix included, way back in February, 2006! It is now downloaded and installed in my Mac. So far, in an ongoing process, I have a lot of the combo key shortcuts and hot keys working.

My transition is trickier than only switching from a PC keyboard to an Apple keyboard-- a type I have never used. In deference to former Apple keyboard users, MS has reassigned as the default some functions to the Alt, Control and other function keys.

After I have a more complete understanding of how Apple keys such as Command and Option relate to standard PC function keys, I can use them to better advantage and relax. While I'm in the learning mode, I'm training myself to do everything possible on the keyboard, and much less with the trackball. Ctrl+T reverses the two letters before and after the cursor insertion point, and will change, for example, the misspelled "tpi" to "tip." Cool! (With Macs, Alt+T brings up the font window.)

My point? I don't like the smaller Enter key either. I don't have the Back/Forward bars working yet. And all too often, I hit the wider Caps Lock key along with the lower case "a". But that's the least of my worries. My challenge is learning to two new languages simultaneously--Mac-talk and how to talk to my keyboard. Try doing that and you will quickly forget about the Enter key being smaller. At least, I did.

I like the site, Jeff Atwood, for your content and design, and the high quality of the posts. Found it on Wiki in "keyboards". The entries helped me, and I felt like I could read forever without my eyes tiring. Is the font Tahoma? That what I used on my Dell Win XP. Mac OS X 10.4 has an extensive list of fonts, but they left off Tahoma this time.

Jim

I accidentally spilled water on mine! I unscrewed all the screws from the bottom, removed the two hand-rest pads, removed the two screws that were under the handrests... and I still can't get the keyboard to come apart.

It feels like there is one more screw holding the thing together right in the middle. I felt a small depression under the serial number barcode sticker on the bottom, and I figured this was the final screw. I peeled off the sticker, and there is indeed some sort of screw. But it has no threads, and appears to be made of plastic.

Does anyone have a link to a step-by-step guide to opening this baby up? I'd hate to have to toss it just because I can't figure out how to open it.

marcel, I had the exact same problem that you did a few months ago. The thing underneath the sticker is not a screw and you don't need to remove it. You need to remove the spacebar key. You will find more screws under there. Good luck

Is there a trick to removing the space bar? Do I just pry it off with a flathead screwdriver?

Can anyone help??

I can't seem to get my win2000 pro desktop to recognize the new keyboard. I installed the software, powered down plugged in the usb keyboard, old pluged my old traditional keyboard and powered up - can't hit Ctrl/Alt/dlt.

I then uninstalled the s/w and tried having win2000 regonize the new hardware and install the s/w that way - still nothing.

then I tried plugging it in so that win2000 recognized the new h/w, skipped the install of new s/w and still nothing.

I tried intellitype 5.5 and 6.2? and still nothing.

anyone else running on win2000 pro?

I've got two of these keyboards - one at work and one at home. Every now and then when I boot up into WinXP the keyboard doesn't work. If I unplug it from the USB port and plug it back into the same one, it immediately starts working again (no reboot required). This happens on both of my two totally different PCs. Any ideas?

PS: I also have the multi-key problem. Luckily the only issue for my game is when I try to hit Alt+E+Up at the same time, and I can kind of work around it. As far as I can tell, this is a hardware limitation so I don't think it can be fixed.

I have another problem that I sometimes run into in games when I try to use the Num Pad arrow keys to move while using the 4 standalone arrow keys to adjust the camera. Every now and then the keyboard will not sense when I release a key and either I'll keep moving or the camera will keep spinning. I have to mash all the keys and eventually it picks up on the key release. Anyone run into something like this?

I miss the windows key on the right side... "Windows L" to lock the PC when I get up, used to be able to do that one handed as I'm jumping up to a meeting or something.

Hi! I am also trying to figure out how to get the spacebar off this keyboard. The spacebar stopped working sometimes, so I'm trying to clean it out. I blew some canned air in there, but not much dirt came out. I notice that the open spaces in the keyboard are pretty thick, with lots of room for lint, dust, dirt, hair, whatever to fall down in there, so I want to try a deeper cleaning and see if that helps the spacebar problem. The spacebar didn't pop off easily, though, and I don't want to break it. Any advice? Thanks.

Okay, never mind. We just got bold & solved the problem ourselves. Popped the space bar off with a butter knife & found the problem may have been that someone else popped it off for cleaning & didn't replace it properly. People complain that the space bar is stiff, right? But this one was soft on the edges & sticking. I think the metal wire on the underside of the space bar was not sitting right. Now it's fixed. Don't be shy. Try to pop the space bar straight up if you need to; it's resting inside of 4 tall plastic housings.

I tried all of the fixes suggested here for the volume key problem, nothing worked for my IBM/Lenovo T42 notebook.

However, IBM does provide a way to use an external keyboard to access certain hardware functions (such as volume, sleep, and external monitor control) via alternative key combinations:

Start -> Programs -> ThinkVantage -> Keyboard Customizer Utility

Select the "External Keyboard" tab, and check the "Enable" box.

When this box is checked, IBM provides a set of default key combinations, which use the arrow keys for volume control. I didn't particularly like using the arrow keys for volume, because it conflicts with other things I use them for. Instead, I fiddled with the settings to use three of the function keys for volume, and attached little stickers to my keyboard to remind me of which are which.

Just figured out from C:\Program Files\Microsoft IntelliType Pro\commands.xml that F5 or open button can do next track for winamp
you may add the key codes here for different next prev buttons so that the web page does not refreshes when you try to change the track. :-)

<Application UniqueName="BaseWindow_RootWnd" AppName="WinAmp">
<C308 Type="5" KeySeq="l" />
</Application>

Well, I'm in total agreement
that Code Complete is the
greatest programming book
in the world...

but I think my keyboard is better.
plus, I'm a Dvorak convert, and
I don't think I'll ever go back to
QWERTY.

it's a TypeMatrix EZ-Reach 2030
(typematrix dot com)

I had a lot of hand pain before
switching and now, no more pain.

It's not perfect, but a new version
is coming out soon that should fix
some minor problems.

Well I wana must say that. This blog is very imformative for me and I m very glad full for this blog owner. And I must say this to blog owner u make more this type blogs and we get more information abt this. Thanks

Help! I installed this new 4000 keyboard and all it ever does when I try to shut down the computer is restart it again. I put back my Natural Pro one and it shuts down fine. I can't even install the 4000 software properly as it keeps saying that there's an error...... oh bum - I really want to use it but it's no good if it just keeps rebooting when I want to go to bed!! HELP!!!

I just bought this keyboard and I can figure out to override the preset cmd key functionality. In EXCEL I use the F2 key to edit a cell and now the F2 will only "undo". Anyone know how to change the cmd key settings? The keyboard mapping allows me to "disable" it or assign programs to them... But that's not much help.

Never mind. I discovered the "F Lock" key and that solved everything.

I have the Microsoft Natural Curve 2000, and I love it.
Definetly worth the money, 20$.
http://www.hardware-pacers.com/pages.php?pid=338&catType=r

YES!!! Thanks to gary way up there for providing the solution to my Natural Keyboard 4000 volume +/- woes.

I had it working, then I re-installed windows (used xp media center with rollup 2 and rollup 2 update installed), and for some reason, after installing intellitype pro 6.1, I couldn't get the volume to work. Mute worked, all other buttons worked - just not volume. I tried uninstalling it and installing 5.5 - nothing ... uninstalled and installed 5.2 - nothing ... uninstalled and installed 6.1 again - still nothing. Then, on the recommendation of Gary, I went into services and discovered that the hid input service was disabled - not sure how that happened, but changing its startup to automatic and starting the service fixed everything. Thanks gary!!

Thanks for the volume fix. All the way back in 2005 was the post. lol

""Volume control seems to work fine if you start the "HID Input Service".
If you are not able to start it (happened to me), fire up the registry
editor and find:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\HidServ\Parameters

If there's a string called "ServiceDll" delete it, and create a new one
(expandable string named "ServiceDll") with this value:

%SystemRoot%\System32\hidserv.dll""

Just installed the Ergonomic 4000 and am having the usual situation with Hidserv. Thanks for the info.

Would any of you know if this Ipoint program is necessary? I had to install it with the Itype program, and both use up a nice amount of ram together. I can't seem to disable Ipoint without losing my mouse adjustments. If I readjust the button controls, Ipoint starts again.
I was more than happy with the default optical mouse setup I had before
as it didn't use much ram. Can I uninstall Ipoint and use the default mouse drivers, and will it have any effect on the keyboard functions?
I use a Logitech optical mouse, so I'm not sure why they force you to install Ipoint with the default setup program.

I have a feeling that the setup disk that came with the keyboard I bought about six months ago has been revised. The setup version on the disk is 6.0.250 and is dated July 7, 2006.

The current version that can be downloaded from the Microsoft site is v. 6.2.290.

Obviously, there must have been some fixes in the subsequent versions.
Does anyone know if running the disk that came with the Ergonomic 4000 might mean overwriting newer versions of already installed drivers that were installed with subsequent service packs?

Has anyone uninstallled their old software and upgraded with the software on the MS site?

Windows 2000 and Windows XP 32-bit:

http://download.microsoft.com/download/9/0/1/901BBD58-043B-40C1-A2B2-7778A068A321/ITP32Eng.exe

i never found any help in this post for trouble getting the natural 4000 to work on win 2k? the special keys at the top work but not the main keyboard. everytime i plug it in it wants to reinstall the drivers and reboot. each time the darn thing never works. Thoughts?

This is kinda late but I also had problems with my Comfort Curve Keyboard 2000 like Mark Fawcett and I used Gary's method.

I just wanted to say thank you Gary! It works and I'm a happy camper. :)

I am a medical transcriptionist using the Microsoft 4000 Ergo Keboard and love it except for one major problem. Has anyone found a solution for the keyboard locking up when you have accidentally hit keys while waiting on a program (such as MS Word) to create a new document? The keyboard will literally lock up and no keys will function on it until I reboot the computer. After that, it is fine, but that is too time-consuming. I'd appreciate anyone letting me know what might unlock the keyboard. It is not a particular command I am hitting - it can be any key combination.

As far as the sound keys not working - I found that if I open the Microsoft 4000 ergo keyboard program and actually adjust something, such as the speed of the cursor, then apply and exit, my volume controls mysteriously reappear and work. I just use it; I didn't create it, and this does fix that on my keyboard.

Thanks for any information you can give me. All in all, I really love this keyboard, and no, you can't get one any blacker! LOL.

Gloria L. White, MT

I have scoured the internet looking for the volume fix. After testing my keyboard on numerous other PC's and having it work fine, I knew it was something specific to my PC and/or registry. Thanks so much!

I'm having issues with stiff keys and a very stiff space bar. I was wondering if anyone had seen the keys loosen up any with use.

I popped off the spacebar and lined the bottom ridges of it with felt from a craft store. The felt has a sticky backing so it was very easy. It took a few tries to get the proper areas but now the space bar is almost as quiet as the other keys. It's still a bit stiff but at least it's not extremely "clacky" like before.

I've had to switch to left-hand mousing because of wrist problems and one of the big pluses for the Natural Keyboard Pro was the ability to map Ctrl-C and Ctrl-V to the two small 'button keys' near the sleep button. This allowed me to copy and paste without having to take my left hand off the mouse

I know those button keys are gone, but is this sort of mapping possible with the Natural Ergo 4000? I'd gladly give up some of the new keys above the numeric keypad (the =,(,) and whatever) to be able to keep the single-key copy and paste...

Hmmm - just did some more searching and found the Microsoft Keyboard Layout Creator 1.4 at

http://www.microsoft.com/downloads/details.aspx?FamilyID=8be579aa-780d-4253-9e0a-e17e51db2223&DisplayLang=en

has/could anyone with a Natural Ergo 4000 verify if this would work for my needs?

In the picutres, i have seen that the "=" key with "+" key is shifted to above numpad. Instead of "=" a "-" key is present.

I am a programmer and "=" key is very important.
is there a way to map it to its original location ?

Wow-- here it is 2008 and the 2005 post from Gary regarding the volume issue has solved my problem! I have a 2006 eMachine running XP Media Center-- the factory keyboard finally crapped out on me, and I bought a Microsoft Comfort Curve 2000 today. I have been searching the web and Microsoft support for HOURS trying to find a fix to no avail (and had to download InteliType Version 6.2-- still doesn't come with the keyboard, and the packaging still touts that no software is needed, by the way). The software download got all my hotkeys working EXCEPT the volume up/down keys. Not being a tech-geek, and never having added values in my registry before, I was able to insert the string and value, reboot, and VOILA! Volume control at my fingertips. Gary, you are my hero..;)

Wow-- here it is 2008 and the 2005 post from Gary regarding the volume issue has solved my problem! I have a 2006 eMachine running XP Media Center-- the factory keyboard finally crapped out on me, and I bought a Microsoft Comfort Curve 2000 today. I have been searching the web and Microsoft support for HOURS trying to find a fix to no avail (and had to download InteliType Version 6.2-- still doesn't come with the keyboard, and the packaging still touts that no software is needed, by the way). The software download got all my hotkeys working EXCEPT the volume up/down keys. Not being a tech-geek, and never having added values in my registry before, I was able to insert the string and value, reboot, and VOILA! Volume control at my fingertips. Gary, you are my hero..;)

Need to get the Microsoft Ergonomic Natural 4000 driver.
I bought it and it doesn't work with my Vista.
I have looked for this driver all day without any luck.
Please Help. (give me the link)

Still using my trusty Natural Keyboard Pro. Ive checked over the years for any worthy successors but I never found anything. The Natural Ergomanic 4000 is also getting on a bit now, and I wonder when the next new design will come that we 'ergomaniacs' will be impressed with.

Still, this Natural Keyboard Pro is going strong, looks completely new tbh (roughly every year I pull out all the keys, soak and clean them thoroughly along with the rest of the keyboard shell) and cant fault it at all.

I am still struggling with my volume keys of my Microsoft Wireless Multimedia Keyboard: everything works fine except my volume up and down keys, they don't react.
Funny thing is that the Mute function works fine. However, after pressing it again the VOLUME bar is shown, but no further action at all....
I have checked the value in the registry (HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\HidServ\Parameters)
and it appears to be OK. However, I CANNOT start the HID Input Service which should, by the way, start automatically!!!
It refers to the command: svchost.exe -k netsvcs, but it cannot be started anyway.
So I wonder what else I can do to get these volume keys working...
Btw, I am using XP Pro SP2.

Thanks in advance for your advice.

Tom
The Netherlands

** Update **

The problem has been fixed! The file hidserv.dll was missing in C:\Windows\System32 (don't know why it was not there).
The volume keys started working after having this file downloaded and installed!
I have been looking for more than a month for this solution, and thanks to all the information on this site it has, finally, been clarified!

Thanks to you all!

I, too found the missing hidserv.dll file solution on another web page blog. But, I didn't have to download that file, since it's already on the computer in the Windows\System32\Drivers directory. Just copy it from that directory to the System32 directory, start the HID service from the Computer Management console and BINGO!, the volume buttons work.

Ok, so I've used a bit of the information here to get this keyboard working how I want, but I still have one lingering problem. I've programmed the 4 & 5 Favorites keys to work as next track and previous track. This works fine with iTunes when the program is not minimized to the system tray. However, as soon as I minimize iTunes to the system tray, they keys stop functioning.

I had this problem with my previous keyboard too, but there was a fix for that. You can use the mmKeys.dll to fix it (read more at: http://www.everythingitunes.com/os/windows/2008-01-04/mmkeysdll/) The problem is that this DLL does not seem to work with this keyboard.

Has anyone else experienced this problem? If so, has anyone found a way to get the previous track / next track to work with iTunes when it's minimized to the system tray?

Thanks!

ya rite but some times its not work yaar. Give me some more info

I've got 3 of them...all with same problem. If windows shut down abnormally, I get screen on reboot to choose safeboot, last good config, normal, etc with normal as default at ed of countdown. Choices are by up-down keys. Keyboard is totally unresponsive during this screen(must wait out countdown and go normal). F8 to enter safeboot from regular boot doesn't work either. Delete to enter Bios works as do up-down-enter-escape within Bios. Other keyboards don't have this problem on my systems. Anyone else with this problem? Any solutions? No response from Microsoft.

Problem corrected. Enabled "USB keyboard support" in BIOS. Works fine now. Very nice keyboard.

Hello,
Is there anyone who had problems with using shortcut keys, like "Alt + F4" to close the program, "F12" to save as, etc. I just started using this keyboard, and this thing is annoying me. Please email me at umermariner@hotmail.com if you have the solution.
And yes, I am using this keyboard with windows 2000 Pro (work), and have not installed the software that came with it. Is it necessary for these options?
Thanks.

Bought a Microsoft Natural Ergonomic 4000 keyboard as work got me one and my old very good Microsoft Ergonomic keyboard had odd and strange insert and del keys.

These new black keyboards were fine for the first two months and very comfortable to use. The only problem was that the I key on both keyboards didn't always seem to work. (This could be the way I'm typing.)

But after only two months the E key on both is worn off completely, the A, S, D and R keys are almost worn off. This has happened on both boards but not quite the same wear on each. It may be argued that this too is the way I'm typing except that this has never happened to me on any other keyboard and I've used a lot since 1980.

Unfortunately because it is a black keyboard I can't write on it with a black permanent marker.

I'd not buy another.

Just purchased the MS Ergonomic 4000 and, so far, it's just what I was looking for. However, my grandsons have found one slight flaw ... when playing their favorite Internet game, which requires the use of the up and down arrows, the whole screen moves up and down which makes it hard for them to see their game board. Does anyone know of a "fix" to this or is this a hardware problem with this particular keyboard?

I see this discussion has been going on for a while. I have this keyboard for about 6 months now, it's been a great 6 months with a few major exceptions.

The spacebar doesn't bother me so much, it only took some use to get a little looser and more resonsive.

A problem similar to the Alt key problem that some other people here described has happened to me also. I try to read a website, scroll down with my mouse's scroll wheel, the browser goes back one or several pages as if I held the Shift key while scrolling. This behaviour wasn't consistent and fortunately didn't happen very often.

Two days ago the keyboard basically stopped functioning at all because all of a sudden some keys don't work any more. The regualr Enter doesn't work, the numlock, scrolllock, capslock, f-lock etc don't respond. (the enter on the numpad works). If I press the 'z' sometimes it works, mostly it doesn't, similar problem with the 'c' although if I press 'c' it sometimes show a 'z' or 'xc' or 'cz' or something like that. It also seems to create a scancode for backspace sometimes. On top of that some more keys have become erratic and the programmable multimedia keys act as if I'm holding them down (popping up the sreen that asks if I want to assign a function to them every couple of seconds).

The problem persists if I use a different USB port and also on a different computer. I am afraid it looks like a hardware problem that considering what other people write here is a little too common for my taste.

I had the volume problem, but when I used the keys the on-screen volume display would appear, but not move (in other words, I couldn't change the volume). None of the above methods worked for me, but then I realised that I had two sound cards - one built in that I wasn't using (I could even find the drivers) so the fix was to go to device manager and disable this sound card (right-click on the device, pick disable) reboot and now volume is working properly again!

Hope this is helpful.

Just Bought a wireless Egronomics 7000 Keyboard, having issues with the volume keys. They Don't seem to work, not matter what I do. Everything else works fine, just the up and down volume keys.
Any kind of help would be appreciated, I like the keyboard overall. Don't wanna return for something that small.

I shall be ordering one (or possibly two) of these in the next few days, given that it's fully supported in a default Ubuntu 8.04.1 Linux install. I saw one in a local (UK) computer store tonight and fell in love with it, but wanted to read a few reviews first - it's rare to find a product that receives such consistently excellent peer review and feedback.

The irony of purchasing a Microsoft keyboard to operate a Linux box isn't lost on me either ;-)

Men with long nails are gross, I know. But with this keyboard I have to keep mine down to the bloody liver. (Liver? Is that right? I heard it used somewhere in reference to nails.) Anyway, subsequent to the Elite and Natural Pro MS has done away with the so-called 'bucket shape' of the bottom row of keys, that berm-like slant that during fast typing provides excellent traction for touch typists. You've got your palms pressed to the palm rest and your hands can't - nor should they - hover up and down like a one-finger typist's; and when you hit any of the bottom row of letter keys, your finger is curled. Now if you've got AVERAGE-length nails, WITHOUT bucket keys you hit them squarely and the sensation is unpleasant.

What's a person with LONG nails supposed to do, with a keyboard like this? Particularly a touch-typist? Has Microsoft assumed that all women - the majority of whom have longish nails - can't type properly? How typical of this vile company. Just when it couldn't become more evil, it's become bigoted as well. Bring back the bucket keys, Microsoft! Redeem yourself before it's too late!!

I have this keyboard for almost 9 months. 6 months after buying it some letters started to worn off (W, M, B, D...). Letter W is nowadays almost gone... Keyboard is good but this flood is why I won't recommend it to anyone.

the level of faggotry on this blog is really unprecedented

Thanks everybody for the useful discussion about this keyboard. Just got one myself, to replace one of my venerable Natural Keyboard Pros.

I'm still getting used to the comparatively mushy feel, lack of "clickety-click" sounds, and the frequent "misses" on the I and L keys. The "I" key in particular is ticking me off pretty badly! But other than these issues, which I'm hoping I'll adapt to, I like the keyboard quite a bit.

OH-OH, WTF? NO RIGHT WIN-KEY?
If you're like me, you're really annoyed that there is no right-Windows-key. I use that all the time to Win-L and lock my station, etc., and I'd like to know what the heck they were thinking, leaving it off.

A SOLUTION, OFFERED:
Personally, I do not use the Application Key (AKA "context menu" key), which sits between the Right-Alt and Right-Ctrl keys. Since that's an ideal location for a Right-WinKey substitute, I started looking for a way to remap the key as desired. I wanted to do this *without* having to install some additional utility. I've got enough crammed into this box, as it is!

Long story short, it's easy enough to achieve. The following registry change will accomplish this task: Your AppKey will start acting as if it were a Right-WinKey.

BIG, SERIOUS REGISTRY-EDIT WARNING:
Don't try this fix unless you know exactly what you're doing, and have taken appropriate backup measures. You could royally bork your keyboard mapping. I accept no responsibility if you muck up your box. And, BE CAREFUL! 'Nuf said.

1. Open the registry editor.
2. Locate the following key. NOTICE! It is NOT the "Keyboard Layouts" registry key, it's the "Keyboard Layout" key. No "S" at the end. Don't mess with the other one. Anyway, find this key:
\HKLM\SYSTEM\CurrentControlSet\Control\Keyboard Layout
3. Under that key, create a new binary value named "Scancode Map".
4. Right-click this new binary value, and choose "modify binary data" from the context menu.
5. Change the data to EXACTLY these bytes:
00 00 00 00 00 00 00 00
02 00 00 00 5C E0 5D E0
00 00 00 00
6. OK the change and exit the registry editor. Reboot.
7. After you restart, your AppKey should now act as if it is a Right-WinKey. As a test, you can press it and the start menu should appear.

CITATIONS:
If you want to research similar mappings, here is some of the background material I read when finding out how to do this:
1. http://www.microsoft.com/whdc/archive/scancode.mspx
2. http://www.usnetizen.com/fix_capslock.php

Bear in mind that the scancodes are represented as little-endian in the registry entry, which is why some of them appear reversed from certain things shown in the citations above. Also, this change, as described, will affect all users on the computer. Alternative keys are available on a user-by-user basis, but that is left as an exercise for the reader (as they say). And naturally, you can make other mapping changes using this technique and the references above. Just be sure you identify the right scan codes, and order the bytes correctly.

Hope this helps somebody!
Cheers,
Mike

Parece que al final, este teclado tiene ms problemas que ventajas. Eso os pasa por geeks. (debera traducir esto al ingls pero no tengo ganas) :=)

Nice blog Jeff

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How do I get the "show my favorites" window from popping up all the time. My computer goes to sleep after a period of inactivity. My computer is in my office and as I sit in the living room I can see thru my french office doors that window pop up and fire my computer back up. I'm not sure if something maybe vibrated a bit and started the computer back up, but I hate how that window is up everytime I come back to my computer.

This spacebar thing is amazing - I have the same problem. How can microsoft invest so much money into an ergonomic keyboard and then slip up by not having a good spacebar, most likely the most used key on the keyboard? Everything else about the keyboard is great but...my thumb muscle is already sore after using it for just a day. All I can hope is that it will get better.

OK - after making my last post I must say after use the space bar has become much better and am now quite happy with the keyboard. I also did the "twist" tweak suggest <a href="http://www.paulstravelpictures.com/MS-Natural-Ergo-Keyboard-Sticky-Spacebar-Fix/index.html">here </a>.

But another thing I can add is I have changed my typing style which suits the space bar much better and actually feels good. Before I would rest my thumb on the space bar at all times, and then press on it (and forward slightly) when I need it - this is when the space bar tends to become stuck in some sort of groove.

Instead, have your thumb away from it a bit and give it a bit more of a whack (using momentum instead of pressing force). It is quite sturdy and probably designed for this sort of use anyway - and feels fine (and doesn't sound loud or anything). Would probably still recommend the twist trick though.

Anyone having the volume problem microsoft has a page on it had about 6 solutions and fixed mine

http://support.microsoft.com/kb/932875

This is such an information blog i have seen in my whole life, i am seriously inspired by this blog entry and i am glad to post my views there. thanks to webmaster.

i have the same problem fox cole had - it'll be fine for months, and then for 2 weeks straight or something it'll keep happening where i'm typing and all of a sudden the keyboard goessssssssssssssssssssssssssssssssssssssssssss and won't stop until i unplug the damn thing. it's either that repeating of a letter like i'm just holding the letter down, or the keyboard just stops all together as if it's been unplugged. and then i actually have to unplug it and plug it back in before it works.

i don't know what to do! i know fox said yours fell and that fixed the problem - but it's not working with me as i've been so angry before i pushed the damn thing off my desk - no luck. still happens. i'm a transcriber and i can't stop 17 times to unplug the damn thing everytime this happens! anyone else have this problem and have an actual fix for it?? thanks!

This is gonna huge, i just cant belive it that i am standing at a great blog of my life, i am really glad to have my comment here in very decent topic. thanks to webmaster.

Any suggestions for how to CLEAN this puppy?

I was going to put it in the dishwashwer (per article on SuperUser.com):
http://www.codinghorror.com/blog/archives/001115.html

But.... the faux leather wrist guard may not survive it.
FYI< I also posted this as a question on SuperUser.com:
http://superuser.com/questions/21314